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 Refund & Returns Policy

Last updated: [Date]

At Detica, we value customer satisfaction and aim to provide the best experience possible. Please read our policy carefully before making a purchase.

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🔄 Returns

We accept returns under the following conditions:

• Product is received in damaged or defective condition
• Wrong product has been delivered
• Return request is made within 7 days of delivery

Products must be unused, in original packaging, and in the same condition as received.

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💸 Refunds

Once your return is received and inspected:

• We will notify you about the approval or rejection of your refund
• If approved, refund will be processed within 5–7 business days
• Refund will be credited to the original payment method

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🚫 Non-Returnable Items

Some items cannot be returned:

• Opened or used products
• Items without original packaging
• Products damaged due to misuse

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🔁 Exchange

If you received a damaged or wrong item, we will replace it (subject to stock availability).

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📞 Contact Us

For any refund or return queries, contact us at:
📧 [Your Email]
📱 [Your WhatsApp Number]